Last updated: 18 September 2026
Trader Tools respects your privacy and aims to collect only the information needed to operate, protect and improve the website and its services.
This Privacy Policy explains what information we collect, how we use it and the choices available to you.
Who We Are
Trader Tools is operated by GavOliv Ltd, trading as My Trader Tools.
Company number: 17460436
Registered office: Suite RA01, 195–197 Wood Street, London, E17 3NU.
For privacy-related enquiries, you can contact us through our Contact page or at:
contact@mytradertools.com
For data protection purposes, GavOliv Ltd is the data controller responsible for the personal information described in this policy.
Information We Collect
The information we collect depends on how you use Trader Tools.
Account Information
If you create an account, we may collect:
- username
- email address
- account-related preferences
- securely stored password credentials or password hashes
- information required to manage your account
Passwords are not stored by Trader Tools in readable form.
Trading Journal
If you use the Trading Journal, information you choose to save may include:
- loss amount
- trading session
- trade date and time
- reason for the loss
- what you want to avoid next time
- whether your trading rules were followed
Journal information is associated with your account so that you can access your previous entries.
Grow My Account
If you use Grow My Account, information may include:
- account currency
- starting balance
- current balance
- account goal
- wins and losses
- trade results
- account progress
- optional notes and risk information
This information is provided by you for planning and tracking purposes.
Trader Tools does not connect directly to your bank, broker or prop firm account through this feature.
Lesson Ratings
Learn pages may allow you to rate a lesson from one to five stars and select a predefined feedback response.
We use this information to understand which lessons users find useful and where content could be improved.
Lesson-rating results are stored primarily as aggregate statistics.
Temporary technical information may also be used to help prevent repeated or abusive submissions.
The lesson-rating feature does not intentionally store raw IP addresses.
Contact Enquiries
If you contact Trader Tools through the Contact page, we may collect:
- your name
- email address
- enquiry type
- message
This information is used only to review and respond to your enquiry.
Contact messages are sent to the website’s administration email account and are not stored in a separate Trader Tools contact-message database.
Please do not submit passwords, payment details, trading-account credentials or other sensitive information through the Contact form.
Partnership and Business Enquiries
If you use the Work with Trader Tools page, we may collect:
- company or organisation name
- your name
- business email address
- company website, if supplied
- enquiry type
- your message
This information is used to assess and respond to business, partnership and commercial enquiries.
Business-enquiry messages are sent to the website’s administration email account and are not stored in a separate website message database.
Submitting an enquiry does not create or imply a commercial relationship, endorsement or partnership.
Website Security and Anti-Abuse Protection
We use technical measures to protect forms, accounts and other parts of Trader Tools from spam, automated submissions and misuse.
These measures may include:
- rate limiting
- security tokens
- form validation
- honeypot fields
- temporary anti-abuse identifiers
- server and security logs
Some temporary identifiers may be generated from technical information such as an IP address or browser information.
Our Contact, Partners and lesson-rating features are designed not to store raw IP addresses themselves.
Our hosting or security providers may maintain technical logs for security, fraud prevention, troubleshooting and service operation.
How We Use Your Information
We may use personal information to:
- create and manage user accounts
- provide the Trading Journal
- provide Grow My Account
- respond to enquiries
- review partnership enquiries
- protect the website from abuse and security threats
- maintain and improve Trader Tools
- understand aggregate lesson feedback
- comply with legal obligations
- investigate technical or security problems
We do not sell personal information to advertisers.
Our Lawful Bases
Where UK data protection law applies, we process personal information using an appropriate lawful basis.
Depending on the activity, this may include:
Contract — where processing is necessary to provide an account or service you have requested.
Legitimate interests — where necessary to operate, secure and improve Trader Tools, respond to enquiries or prevent abuse, provided those interests do not override your rights.
Legal obligation — where we must retain or process information to comply with applicable law.
Consent — where we specifically ask for permission, including where required for non-essential cookies or similar technologies.
Cookies and Similar Technologies
Trader Tools may use cookies or similar technologies that are necessary for:
- account login
- security
- session management
- website functionality
- remembering essential preferences
If we introduce analytics, advertising or other non-essential tracking technologies, appropriate information and consent controls will be provided before those technologies are activated where required.
Third-party websites you visit through Trader Tools may use their own cookies and tracking technologies.
Their privacy practices are governed by their own policies.
Affiliate Links
Some pages may contain affiliate links.
If you follow an affiliate link, Trader Tools may receive a commission or other benefit if you later purchase or use a product or service.
The external website may receive information about the referral and may use its own cookies or tracking technologies.
Trader Tools does not control the privacy practices of external websites.
Sharing Your Information
We may use trusted service providers where necessary to operate Trader Tools, including providers involved in:
- website hosting
- email delivery
- website security
- backups
- technical infrastructure
- analytics, if introduced later
These providers may process information on our behalf only where necessary for their services.
We may also disclose information where required by law or where reasonably necessary to protect Trader Tools, its users or others from fraud, abuse or security threats.
International Data Transfers
Some service providers may process information outside the United Kingdom.
Where applicable, we will use appropriate safeguards or recognised transfer mechanisms required by UK data protection law.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
In general:
- account information is retained while your account remains active
- Journal and Grow My Account data is retained until deleted by you, your account is erased, or it is otherwise no longer required
- Contact and business-enquiry emails may be retained while the enquiry is active and for a reasonable period afterwards
- temporary anti-abuse data is retained only for the period needed to prevent misuse
- aggregate lesson-rating information may be retained for long-term content analysis where it no longer identifies an individual
- backup copies may remain for a limited period until normal backup cycles expire
Some information may be retained longer where required for legal, security or dispute-resolution purposes.
Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- ask what personal information we hold about you
- receive a copy of your information
- correct inaccurate information
- request deletion of information
- request restriction of processing
- object to certain processing
- request transfer of eligible information
- withdraw consent where processing relies on consent
These rights are not absolute in every situation and may depend on the legal basis for processing.
To make a privacy request, contact Trader Tools using the details provided above.
Your Right to Object
Where we rely on legitimate interests to process your personal information, you may have the right to object to that processing.
We will consider any objection in accordance with applicable data protection law.
Account Deletion and Data Removal
Where available, users may request deletion of their account and associated personal information.
Certain information may need to be retained temporarily in backups or where required by law, security requirements or legitimate dispute-resolution needs.
Children
Trader Tools is designed for users who are legally able to use trading-related services and information.
We do not intentionally collect personal information from children through features intended for adult trading activity.
If we become aware that personal information has been collected inappropriately from a child, we will take reasonable steps to remove it.
External Websites
Trader Tools may link to third-party websites, including trading platforms, brokers, prop firms and other services.
Once you leave Trader Tools, the external site’s own privacy policy and terms apply.
We are not responsible for the privacy practices of third-party websites.
Security
We use reasonable technical and organisational measures designed to protect personal information against:
- unauthorised access
- alteration
- loss
- misuse
- disclosure
No internet service can guarantee absolute security, but we regularly review the protections used by Trader Tools.
Changes to This Privacy Policy
We may update this Privacy Policy as Trader Tools develops or when legal, technical or operational requirements change.
The latest version will always be published on this page with the date of the most recent update.
Contact Us
For questions about this Privacy Policy or how Trader Tools handles personal information, please contact us through the Contact page or at:
contact@mytradertools.com
Complaints
If you believe your personal information has not been handled appropriately, please contact Trader Tools first so we can investigate.
You also have the right to raise a complaint with the UK Information Commissioner’s Office (ICO).